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Discount & Cancellation Policy - HELLENIC SEAWAYS

Hellenic Seaways
Tickets Cancellation
Up to 14 days before departure date: 100% refund on tickets value.
Up to 7 days before departure date: 75% refund on tickets value.
Up to 12 hours before departure date: 50% refund on tickets value.

Cancellations made in less than 12 hours before departure are not entitled to a refund. Alternatively: There is a choice of changing the tickets into Open Dated tickets in order for them to be used for another trip.

HIGH SEASON:

From 14/04/2014 until 22/04/2014 and from 06/06/2014 until 09/06/2014 & from 30/06/2014 until 07/09/2014
- up to 6 hours before departure, valid for the HIGHSPEED VESSELS HS4-HS5-HS6-FC3-FC4
- up to 4 hours before departure, valid for the vessels NISSOS MYKONOS and ARIADNE
- up to 2 hours before departure, valid for the itineraries within the Saronic and Sporades islands (the Highspeed vessels serving the itinerary Piraeus-Aegina-Agkistri-Piraeus and the Conventional vessels serving the Saronic are excluded as tickets can be changed to Open-Date tickets up to the time of departure).


LOW SEASON:

Periods not mentioned above
- up to 2 hours before departure, valid for the HIGHSPEED VESSELS HS4 - HS5 - HS6 - FC3 - FC4 (every Friday - Saturday - Sunday).
- Before departure, valid for the vessels NISSOS MYKONOS and ARIADNE.
- Before departure, valid for the itineraries within the Saronic and Sporades islands.
The Open Date tickets are replaced by a new ticket, of the same or bigger value, by paying the difference, upon availability for the same or different trip. For this new ticket all the above cancelation terms are not valid and any difference in price is not refunded. Please not that the new ticket cannot be issued with any discount if the initial ticket did not have a discount and vehicle tickets can be replaced by passenger tickets and vice versa. Open tickets (may be replaced) are valid until the end of the year that the initial ticket had been issued for.


Tickets Loss

In case of ticket loss, passenger should purchase a new one in order to sail and report such loss to the travel agency or to the shipping company, mentioning the departure date, the route and the number of the lost ticket as well as the number of the new one (photocopy). In case that it is proved that the ticket has not travelled, after a thorough search within the company’s files and within 1 month from the trips date, then the passenger is entitled to a new ticket of the same amount

Discounts

100% Discount Infants not older than 5 years' old can travel for free.

50% Discount Kids between 5 and 10 years' old get a 50% discount on the ticket price.

SPECIAL OFFERS

To Aegina - Methana - Poros - Agistri on our conventional ferries!
  • Super Economy class tickets from € 9,20* and cars from € 23,00**
To Sporades Islands on our conventional and highspeeed ferries!
  • Super Economy class tickets from € 15,00* and cars from € 50,00** on conventional ferries.
  • Super Economy class tickets from € 22,00* on highspeed ferries.
  • 30% discount on return tickets with the highspeed ferries on condition that the departure tickets are issued simultaneously.
To Chios & Mytilene on a conventional ferry!
  • Super Economy class tickets from € 19,00* and cars from € 50,00**
To Samos & Ikaria on a conventional ferry!
  • Super Economy class tickets from € 19,00* and cars from € 50,00**
To Cyclades on our highspeed ferries!
  • From Piraeus: Super Economy class tickets from € 22,00* and cars from € 50,00**
  • From Rafina: Super Economy class tickets from € 22,00*
  • From Heraklion: Super Economy class tickets from € 22,00* and cars from € 50,00**

* The offer is valid for the Economy class. It is valid for a limited number of seats with the simultaneous booking and issuing of the tickets. These tickets cannot be cancelled or refunded, but they can be converted in to into Open tickets and replaced by the end of the issuing year with new equal or over valued tickets, paying the price difference that may occur.

** The offer for the car is valid for a limited number of garage space and only if there is at least a passenger ticket issued simultaneously.

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