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FAQ - Ferry Tickets

Can I book a ticket for a business or unaccompanied vehicle from Viva.gr? What are the available payment options for my purchase? Which is the procedure for changing boat tickets? If I don’t have my ticket with me, will I be able to board the boat? Where is the collection point, if I choose the option to collect my tickets from the port? Why can’t I find the island that I want to travel to in the booking panel for ferry tickets? I lost my boarding tickets. What can I do? Do I need to confirm the departure time? I want to return from another destination, but the system does not allow this. What can I do? Is it cheaper to book tickets with return (aller retour) or booking two single tickets? Can I issue a ticket for an unaccompanied minor child? Can I book an open ticket? Can I take my pet on the boat? Can I pick up my tickets from the port? Which is the procedure for canceling boat tickets? What does Viva Travel charge for each cancelation / alteration for each ticket? Which are the age group categories of the passengers for the shipping companies? What time should I be at the port when traveling by boat? Is it safe for me to enter my credit card details when I place an order? How soon can I book my tickets? How many passengers and vehicles can I include in a reservation? I am trying to buy ferry tickets and i recieve an error message: Error 20 I am trying to buy tickets with Blue star ferries and i recieve an error How can I be sure that my reservation has been successfully booked? How do I get special discounts on boat tickets? E.g. student discount, discount for large families. How can I collect my tickets? Will I be able to travel if there is a mistake with my name on the ticket? I travel with a company that supports E-ticket. How can I pick up my tickets? What happens if my license plate number of my vehicle is different compared to the license plate stated on the ticket? What are the necessary documents I must present in order for me to travel? My trip was canceled or there was a change in departure time. What can I do? Is there a different price for the fare of infants and children? Do I have the option to choose my seats in the case that the seats are numbered?