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Discount & Cancellation Policy - BLUE STAR FERRIES

Blue Star Ferries
CYCLADES - DODECANESE - B. AEGEAN - SPORADES

CANCELLATION OF TICKETS or TICKET CONVERSION ON OPEN DATE


Deadline for cancellations of tickets or their conversion to open date in high and low season on the Cyclades, Dodecanese, North Aegean and Sporades routes is as follows:

HIGH PERIOD: 19/04 / 19-05 / 05/19 & 07/06 / 19-30 / 09/19 *

• 7 days prior to departure: Tickets may be canceled without any cancellation fees or changed into open date or any other date.
• From 7 days before departure up to 4 hours before departure: 50% canceled or alternatively the tickets may be converted into open date or for another date.
• 4 hours before and until departure: 50% cancellation fee is charged.
• After departure: Tickets are not canceled and cannot be converted into open date, and the date change is not possible.

* For the period 19/04 / 19-27 / 04/19 & 13/06 / 19-15 / 06/19 for all departures from Piraeus, Lavrio and Kavala and from 28/04 / 19-05 / 05/19 & 17/06 / 19-18 / 06/19 for all departures to Piraeus, Lavrio and Kavala, the tickets may be canceled without cancellation fees or converted into open date or other date, 14 days before departure. From 14 days to 7 days prior to departure, 25% are withheld or alternatively the tickets may be converted into open date or for another date. The above applies to intermediate routes.

LOW SEASON: all other dates

• 3 days prior to departure: Tickets are canceled without cancellation fees or converted into open date or other date.
• From 3 days prior to departure up to 1 hour before departure: 50% cancellation fees are withheld or alternatively the tickets may be converted into open date or for another date.
• 1 hour before and until departure: 50% cancellation fee is charged.

• After departure: Tickets cannot be canceled neither converted into open date, and the date change is not possible.

OPEN DAY TICKETS:

• Open date tickets are canceled without cancellation fees only if they are issued as an open date.

• For tickets that have been converted to an open date, the cancellation policy for the original tickets is applied.


SARONIC GULF LINES


CANCELLATION OF TICKETS or OPEN DATE TICKETS

Deadline for cancellations or their conversion to Open Date for High and Low Season for the Saronic Gulf lines is as follows:

HIGH PERIOD: 19/04 / 19-05 / 05/19 & 07/06 / 19-30 / 09/19 *

• 7 days prior to departure: Tickets may be canceled without any cancellation fees or converted into open date or any other date.
• From 7 days prior to departure up to 2 hours : Tickets may be canceled with a 50% fee or converted into open date or for another date.
• 2 hours prior and until departure: 50% cancellation fee is charged.

On the Piraeus-Aegina-Agistri route, tickets may be converted into open date or change for an other date until departure.

• After departure: Tickets cannot be canceled neither converted into open date nor change date.

* For the period 19/04 / 19-27 / 04/19 & 13/06 / 19-15 / 06/19 for all departures from Piraeus and the period 28/04 / 19-05 / 05/19 & 17/06 / 19-18 / 06/19 for all departures to Piraeus, tickets may be canceled without cancellation fees or converted into open date or for another date, 14 days before departure. From 14 days to 7 days prior to departure, 25% are withheld or alternatively the tickets may be converted intoopen date or for another date. The above applies also to intermediate routes.

LOW SEASON: all other dates

• 3 days prior to departure: Tickets may be canceled without cancellation fees or converted into open date or other date.
• From 3 days before departure and until departure: a 50% cancellation is withheld or alternatively tickets may be converted into open date or for another date.
• After departure: Tickets cannot be canceled neither converted into open date, and the date change is not possible.

OPEN DAY TICKETS:

• Open date tickets are canceled without cancellation fees only if they are issued as an open date.
• For tickets that have been converted to an open date, the cancellation policy for the original tickets is applied.

Super economy tickets offered for limited number of seats. This category's tickets can't be cancelled or changed and you can buy them directly with the ferry company.
Special economy tickets offered for limited number of seats.This category's tickets can be cancelled or changed for an other date and you can buy them directly with the ferry company.

UNACCOMPANIED MINOR CHILD


Unaccompanied minors are allowed to travel as long as there is a solemn statement from the parents that they allow and consent to travel. The child will have to make the responsible statement with his ticket.

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