TICKET CANCELLATION POLICY
The issued tickets can be canceled in accordance with the following conditions:
- Up to 14 days before departure: 100% refund
- Up to 7 days before departure: 75% refund
- Up to 12 hours before departure: 50% refund
Cancel your ticket by presenting it to the travel agent that issued it. Cancellation through phone, fax or e-mail is not possible. The tickets can also be converted to open date tickets at least 24 hours before departure. Open date tickets can be replaced with specific date tickets for any route, subject to availability. (The open date tickets are valid for one year, cannot be canceled and their fare is non-refundable). To convert your ticket into an open date ticket, kindly present your ticket to the issuer, to any central agency or to Seajets’ main office.
No refunds are possible for cancellations made in less than 12 hours before departure.
UNACCOMPANIED MINOR CHILD
Unaccompanied minors are not allowed.
Student discount: This discount is only given by the physical presence of the passenger at an agency of the shipping company, with the demonstration of the student's identity.